TUV Rheinland: Eco-Hotel
From the beginning of the project, the company Natura Empreendimento, owner of the Cró Hotel Rural & Termal SPA , assumed the commitment to obtain a certification in the scope of Eco-hotel management, since it allows the respect of the group's internal rules, the legal imperatives, the environment, and the consequent satisfaction of Customers.
Environmental Policy
Cró Hotel Rural & Termal SPA is committed to reduce the environmental impact of its activity on the environment, disclosing to its employees, suppliers and guests the Good Environmental Practices adopted.
Our goals are to show those who look for us that we are capable of satisfying their needs and at the same time reducing the environmental impact.
Thus, the main points of our strategy to achieve what we propose are:
To offer provide our customers with a complete and rewarding experience, identifying their needs and expectations with a view to integrating them into our service offering, continuously evaluating their satisfaction.
Reduce waste, through the continuous evaluation of our operations, ensuring that they run in the most efficient way.
Promote a rational use of natural resources with the objective of reducing waste production and recycling.
To accomplish with all legislation applicable to our unit.
To accompany technological innovations in order to provide our unit with more efficient equipment, always guaranteeing the quality of our service.
Promote training actions to make our employees aware of environmental issues and encourage their participation to improve the hotel's performance.
watch over for the continuous improvement of our Environmental Management system, in accordance with the evolution of the references used.
ensure and promote internal communication between employees, on all matters related to the hotel's activity.
identify and prevent of the risks to public health that our activity may pose to society, through the adoption of prevention mechanisms that guarantee the safety of the tasks performed.
To be a vehicle for promoting good environmental practices among its customers and guests.
...we contribute to a better future!